Cabinets

Cutting Tables

Chairs

Accessories

Store Policies

30 Day Money Back Guarantee*(Applicable as of October 1, 2004)

If for some reason your purchase does not fulfill your needs you can return it within 30 days from receipt of the product (According to UPS or Fed-Ex Delivery records). Simply call for a Return Authorization # (Note: NO RA WILL BE ISSUED WITHOUT ORIGINAL PACKING)and we will give you proper instruction on returning your purchase. We CANNOT accept returns without a Return Authorization Number, so be sure to call us first. Shipping is non-refundable, and items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund. There is a 5 percent service charge to cover the handling and processing of the merchandise. Extended Warranties are also non-refundable, and items with free Extended Warranties will be refunded less the retail price of the Extended Warranty that was provided. Providing your purchase is repacked according to factory standards and without excess wear there is No Restocking Fee.

  • *30 Day Return Policy applies to All Items on this Website except the following products, which are Non-Returnable: Any Item Without Original Packing
  • All Euro Pro Products, including Sewing Machines, Sergers, and Steam Presses
  • All Elna Machines
  • All Software, Computer Hardware, and Embroidery Design Cards
  • All Sewing Cabinets, Cutting Tables, Sewing Chairs, Cabinet Inserts, and Quilting Table Extensions
  • The Singer 15ND Nostalgic Sewing Machine
  • Extended Warranties
  • All opened Parts, all Notions, and any Special Order Items.

Note: Sewing machines and vacuums are not intended for commercial use. Any commercial use of a home sewing machine or vacuum constitutes abuse of the product and will void all warranties, including the 30 Day Return Policy.

Warranty Repairs

Shipping (to and from) is provided for the first 30 days from receipt of the machine (According to UPS or FED-Ex)on any warranty repairs, provided that the original box and packaging materials are retained. If the original box and packaging materials are not available, please note that shipment and insurance of the product is the responsibility of the customer. In addition, if products are sent without the original box and packing AT ANY TIME (Before or after the 30 day period), we are required to purchase appropriate boxes and packaging from the manufacturer, and the costs for those materials will be charged to the customer before return shipment can take place. Note that no charges are applied if the product is shipped in the original boxes and packing materials. After 30 days, all shipping charges are the responsibility of the customer. If products are shipped to us without original boxes and packing materials, we are required to purchase appropriate boxes and packaging from the manufacturer, and the costs for those materials will be charged to the customer before return shipment can take place. By ordering products from our store (online, by phone, or by mail), you are agreeing to the policies found on this page.

FREE SHIPPING

Any item with Free Shipping applies to shipping destinations within the Contiguous US ONLY (Connected 48 States). Orders from AK, HI, or Canada will pay actual shipping costs less standard ground fees for all Free Shipping items. The Free Shipping method will be for standard UPS or FedEx Ground rates.

Cabinet Shipping Policy

In order for cabinet orders to go as smoothly as possible please read the following cabinet order specifications and conditions.

  1. Sewing furniture ships via truck line, and not UPS or FED-EX. Because of this, someone needs to be at home to receive and sign for the product when delivery takes place.
  2. Provide as many phone numbers as possible to ensure that the shipping company can contact you and let you know when your order will be delivered.
  3. The delivery driver is not responsible for unloading the product off the end of the truck or bringing the product inside your home. Their responsibility is to deliver the product to the delivery address. Most of the time the shipment is end of truck delivery where you should have someone there to help the driver get the product off the end of the truck then the customer will be responsible for getting the product inside the House.
  4. When you sign the delivery receipt it is a legal contract that states that you received the product in acceptable condition. Always inspect your shipment BEFORE signing for it. It is best to completely remove your shipment from its containers regardless of the condition of the box, inspect it thoroughly and if the cabinet is damaged REFUSE THE SHIPMENT. This is very important because once you have signed for your shipment it is your responsibility if it is damaged. If the Customer signs for the product in good condition and the product is damaged only replacement parts can be purchased at the customers expense and it is the customers responsibility to install any replacement parts.
  5. Save your box and all packaging materials until you are satisfied that your cabinet and all accessories are satisfactory condition.
  6. Replacement of accepted damaged products will only occur when funds are received from the shipping company after the claim has been filed. Normal claim time is 3 to 4 weeks. If the freight claim is denied and customer does not inspect the cabinet and then signs for it in good condition, the damaged product is the customer's responsibility.
  7. Inserts are usually shipped out via UPS or Fed-Ex, and customarily do not arrive at the same time as your cabinet. Delivery on inserts can take up to 2 additional weeks for delivery due to the time it takes to create your insert.
  8. Remember to call us before signing for the product if you do not understand this delivery agreement.

Problems can always be solved more smoothly if the proper channels are followed. In order to ensure your satisfaction with your purchase, we need your cooperation with these guidelines.

Please note that by ordering from our website, you are indicating that you have read and understood these guidelines.

Ordering

For the protection of our customers, all products must be shipped to the billing address of the credit card holder. If you choose a different shipping address, this address must be an alternate billing address for the credit card holder, that can be verified. Most credit card companies will add a second billing address either on a temporary or permanent basis. To add an alternate billing address on your card, call the toll free customer service number found on the back of your card.

All orders are processed through a Secure Server for your protection. Simply fill out the order form or call us at 1-877-530-6592 if you prefer to order over the telephone. Orders can also be placed by mail. Our mailing address is: Sewing Machine Cabinets, 1700 George Bush Drive East, Suite 110, College Station, TX 77840.